Each one is scoped to a single job, the way you'd write a role description. You start with the two or three that hurt most, and add from there.
Agents get first names so your team can talk about them the way they'd talk about a colleague — “Priya flagged it” is easier to say than “the risk monitoring agent flagged it”. Above them sits Nigel, the lead agent: it sets the order of work, watches every live job and decides what is worth bringing to you.
That's what the audit is for. $1,000, and it comes off your first month.