Security & data
What you own, and what you don't
Most vendors bury this in clause 14. We'd rather you read it here, decide it's acceptable, and not discover it in month four.
Yours
✓Every piece of data you put in
Customer records, rate cards, correspondence, files. Exportable at any time, in a usable format.
✓Everything the agents produce
Invoices, quotes, reports, drafts, replies. They're your business records and they always were.
✓The full activity log
Exportable for audit, dispute or your own peace of mind.
Ours
—The agent logic and prompts
How an agent decides, in what order, with what guardrails. This is the product, and it isn't exportable.
—The orchestration layer
How agents hand work to each other and to you.
—The platform itself
Multi-tenant and maintained by us. You subscribe to it; you don't take a copy away.
If that's a dealbreaker, say so on the discovery call and we'll tell you honestly whether a custom build is the better route.
How your data is handled
Tenant isolation
Your data sits in its own tenant. No agent of ours reads across customers, and nothing you put in trains a model that serves anyone else.
Least access
Each agent is granted only the systems its job needs, and read-only wherever reading is enough. Revoke any one without taking the rest down.
On the way out
Export your data and outputs, then we delete on your instruction to the schedule in the DPA. No hostage-taking.
Data processing agreement
Singapore SME buyers ask for this before signing, so it's on the site rather than behind a sales conversation.
Read the DPA
Questions your IT person will ask
Bring them to the discovery call. We'd rather answer it once, properly, than by email over three weeks.
© 2026 Agentic Labs Pte. Ltd.
Singapore